• Por favor, copia/pega el mensaje de error que ves en tu pantalla, si hay alguno.

not applicable

• Por favor, explica lo que querías hacer, lo que hiciste y lo que pasó

Trying to talk with a friend choose a game to play which can require a back and forth conversation rather than typing everything. Tried using the Audio chat and/or the Video chat, and there is no sound. I have a premium account so this should be possible. In the video chat, we can see each other, they can hear me but I am unable to hear them. I have confirmed my speakers are working as I can hear the sounds from BGA or watch a video from BGA but am unable to hear other players and it does not seem to matter whether I am in-game or in the lobby.

In other 'meetings' you can test your microphone and speakers, but I do not see that feature here.

Any thoughts?

• ¿Qué navegador estás usando?

• Por favor, copia/pega el texto mostrado en inglés en lugar de en tu idioma. Si tienes una captura de este error (buena práctica), puedes usar Imgur.com para subirla y copiar/pegar el enlace aquí.

not applicable

• ¿Está este texto disponible en el sistema de traducción? Si es así, ¿ha sido traducido hace más de 24 horas?

Trying to talk with a friend choose a game to play which can require a back and forth conversation rather than typing everything. Tried using the Audio chat and/or the Video chat, and there is no sound. I have a premium account so this should be possible. In the video chat, we can see each other, they can hear me but I am unable to hear them. I have confirmed my speakers are working as I can hear the sounds from BGA or watch a video from BGA but am unable to hear other players and it does not seem to matter whether I am in-game or in the lobby.

In other 'meetings' you can test your microphone and speakers, but I do not see that feature here.

Any thoughts?

• ¿Qué navegador estás usando?

• Por favor explica tu sugerencia de manera precisa y concisa para que sea lo más fácil posible entender lo que quieres decir.

not applicable

• ¿Qué navegador estás usando?

• ¿Qué había en la pantalla cuando se quedó bloqueado? (¿mensaje de error?, ¿pantalla en blanco?, ¿una parte de la interfaz del juego?)

not applicable

• ¿Qué navegador estás usando?

• ¿Qué parte de las reglas no se ha respetado en la adaptación de BGA?

not applicable

• ¿La infracción de las reglas es visible en la repetición de la partida? Si es así, ¿en qué jugada?

Trying to talk with a friend choose a game to play which can require a back and forth conversation rather than typing everything. Tried using the Audio chat and/or the Video chat, and there is no sound. I have a premium account so this should be possible. In the video chat, we can see each other, they can hear me but I am unable to hear them. I have confirmed my speakers are working as I can hear the sounds from BGA or watch a video from BGA but am unable to hear other players and it does not seem to matter whether I am in-game or in the lobby.

In other 'meetings' you can test your microphone and speakers, but I do not see that feature here.

Any thoughts?

• ¿Qué navegador estás usando?

• ¿Qué acción de juego querías realizar?

not applicable

• ¿Qué es lo que trataste de hacer para activar esta acción del juego?

Trying to talk with a friend choose a game to play which can require a back and forth conversation rather than typing everything. Tried using the Audio chat and/or the Video chat, and there is no sound. I have a premium account so this should be possible. In the video chat, we can see each other, they can hear me but I am unable to hear them. I have confirmed my speakers are working as I can hear the sounds from BGA or watch a video from BGA but am unable to hear other players and it does not seem to matter whether I am in-game or in the lobby.

In other 'meetings' you can test your microphone and speakers, but I do not see that feature here.

Any thoughts?

• ¿Qué sucedió cuando lo hiciste (el mensaje de error, mensaje en la barra de estado del juego, ...)?

• ¿Qué navegador estás usando?

• ¿En qué etapa de la partida ocurrió el problema? ¿Cuál era la instrucción actual del juego?

not applicable

• ¿Qué sucedió cuando trataste de hacer una acción de juego (mensaje de error, mensaje en la barra de estado del juego, ...)?

Trying to talk with a friend choose a game to play which can require a back and forth conversation rather than typing everything. Tried using the Audio chat and/or the Video chat, and there is no sound. I have a premium account so this should be possible. In the video chat, we can see each other, they can hear me but I am unable to hear them. I have confirmed my speakers are working as I can hear the sounds from BGA or watch a video from BGA but am unable to hear other players and it does not seem to matter whether I am in-game or in the lobby.

In other 'meetings' you can test your microphone and speakers, but I do not see that feature here.

Any thoughts?

• ¿Qué navegador estás usando?

• Por favor, describe el problema de visualización. Si tienes una captura de este error (buena práctica), puedes usar Imgur.com para subirla y copiar/pegar el enlace aquí.

not applicable

• ¿Qué navegador estás usando?

• Por favor, copia/pega el texto mostrado en inglés en lugar de en tu idioma. Si tienes una captura de este error (buena práctica), puedes usar Imgur.com para subirla y copiar/pegar el enlace aquí.

not applicable

• ¿Está este texto disponible en el sistema de traducción? Si es así, ¿ha sido traducido hace más de 24 horas?

Trying to talk with a friend choose a game to play which can require a back and forth conversation rather than typing everything. Tried using the Audio chat and/or the Video chat, and there is no sound. I have a premium account so this should be possible. In the video chat, we can see each other, they can hear me but I am unable to hear them. I have confirmed my speakers are working as I can hear the sounds from BGA or watch a video from BGA but am unable to hear other players and it does not seem to matter whether I am in-game or in the lobby.

In other 'meetings' you can test your microphone and speakers, but I do not see that feature here.

Any thoughts?

• ¿Qué navegador estás usando?

• Por favor explica tu sugerencia de manera precisa y concisa para que sea lo más fácil posible entender lo que quieres decir.

not applicable

• ¿Qué navegador estás usando?