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#3411: "Can't stop rolls dice, gets connection error, press f5, then the game rerolls the dice"

fixed: El error ha sido arreglado

¿Sobre qué es este informe?

Can't Stop #15266490

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En algún momento, no he podido acceder a la interfaz del juego

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En algún momento, no he podido acceder a la interfaz del juego

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25 Jul 2015 21:45 • gdBlaze • Los desarrolladores aún no han podido reproducir el error:

If you replay the game by pressing Next turn vcr button (not next move) you will see that the game text and dot progress don't match. Second, text says that SpaceDealer chooses to stop but game keeps going.

Here's what really happened. During last turn, First roll was 6 and 3. Second roll was 6 and 12. Third roll was 6. Forth roll was 6 and 6. The forth roll is what I saw on my screen. On SpaceDealer's side he got the error at this point and pressed f5. Then he got the roll or stop so he rolled again and got 12 instead of 6 and 6. Then of course he rolled again and won.

I've seen this happen before in my can't stop games over the last couple of weeks but the effect has been minor. This is the first time where the bug led to an unfair loss (he would not have rolled again after taking the six column with the original 4th roll)

Here's our conversation about it after...

paceDealer yes that s weird
gdBlaze that time it rolled again after f5 right?
SpaceDealer yes
gdBlaze thanks, not fault of yours, gg
SpaceDealer yes i m sorry
SpaceDealer not very fair to win like this
gdBlaze don't take a second thought
gdBlaze I think I'll submit a bug though...
SpaceDealer sure np

25 Jul 2015 22:18 • gdBlaze • Los desarrolladores aún no han podido reproducir el error:

Had the same thing happen in another game, the error message is:

Unexpected error: Error with notification service (TIMEOUT), please retry
followed by another message to press f5. If you don't press f5 but try to choose one of the rolled numbers you get a message "This game action is impossible right now"

I press f5 and the game re-rolls.

26 Jul 2015 21:49 • gdBlaze • Los desarrolladores aún no han podido reproducir el error:

This happened several times to both players in game: 15284383 I've been asking other players in my games and they say it happens to them too.

11 Aug 2015 17:57 • gdBlaze • Los desarrolladores aún no han podido reproducir el error:

Please please please look into this. It's happening every game, people just aren't reporting it. it has cost me several games because it forces you to re-roll when it times out. So, you press continue, it displays the dice combinations and also a timeout message, you try to pick a combination and it says that is impossible right now, press f5, it goes back to present you with continue. I just had a game where I was 3 7s from the top and only 2 pips on the board and my roll was double 7. I was forced to re-roll and got an 11 and my 3rd pip on the board. Next roll was miss and then the other player won on the next turn. Errrrr.

11 Aug 2015 17:58 • gdBlaze • Los desarrolladores aún no han podido reproducir el error:

This did seem to go away for a week or 2 but now it's back big time, 5 or 6 timeouts every game...

12 Aug 2015 18:48 • gdBlaze • Los desarrolladores aún no han podido reproducir el error:

Today this is a chronic problem, I just played 2 games where there were 4 or 5 timeout errors for each player and about half caused a reroll. This game relies on odds and re-rolls skew the odds.

Also, I'm currently inactive? How can that be? I had a white dot in my last game. What is going on?

17 Aug 2015 15:32 • Sourisdudesert • El error ha sido arreglado:

Hi,

As you may have noticed, we manage to fix the issue temporarily on July 28th.

The problem got back on August 5th (with a maximum on August 12th).

Then we manage to set up an "almost permanent" fix. Since August 13th, there is very few errors of this type. As there hasn't been additional comments on this thread since August 12th it looks like we found the cause.

We are working on a last fix to clean the latest remaining "timeout" errors.

Thanks for your patience.

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¿Se resolvió el problema al pulsar F5?
¿Apareció el problema varias veces? ¿Cada vez? ¿Aleatoriamente?
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#3411: "Can't stop rolls dice, gets connection error, press f5, then the game rerolls the dice"

¿Sobre qué es este informe?

¿Qué ha pasado? Por favor, selecciona una de las opciones siguientes

¿Qué ha pasado? Por favor, selecciona una de las opciones siguientes

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